Shapes

Managed IT services

Award-winning IT support nationwide

Keeping your world connected with award-winning IT support nationwide

Based in Central London, Milton Keynes and Cape Town, Bluecube is an award-winning IT support provider in the UK. We have delivered outstanding managed IT services with a human first approach since 2003, to businesses around the world. We’re all about making people’s lives easier, keeping IT simple, and your world moving 24/7, 365 days a year.

Managed IT services Managed IT servicesManaged IT servicesManaged IT servicesManaged IT services
IT supportIT supportIT support IT supportIT support

Managed IT services

Expert & reliable managed IT services for businesses in London, Milton Keynes and across the UK

One-size-fits-all is not the answer for us. At Bluecube, we understand that every business is different, that’s why we don’t jump in and offer preconceived IT solutions. We take the time to listen, immersing ourselves in your world, your challenges, your infrastructure and systems. Most importantly, we speak with your people to understand their real needs.

By taking the time to learn about your business, we then offer and provide truly personable and tailored IT support that meets your business requirements and goals.

Our services include:

20400 sectors icons_24-7 IT Support Service Desk w
24/7 service desk

Our IT service desk provides our clients with 24/7, year-round remote IT support – because we know that IT problems sometimes occur outside the typical 9am-5pm, and some businesses work flexible hours and/ or operate internationally.

 

20400 how we do it icons_Our Approach w-1
User account management (UAM)

Save time and money by only outsourcing what you need. The management of user accounts across your organisation’s IT systems includes creating and deactivating user accounts from an organisations IT systems.

20400 who we are icons_Our Team w-1
Field engineering

Field engineering, also known as on-site support, involves an engineer visiting a client site for the investigation of a ticket, one that cannot be resolved remotely. We can be on hand whenever you need us.

20400 sectors icons_Infrastructure Support & Management w-1
Infrastructure management

We operate a Network Operations Centre (NOC) overseeing client infrastructure health. We provide proactive monitoring, IaaS, disaster recovery, managed backup, Office 365 & Azure management and backups and more

20400 IT Support icons_Outsourced IT Support w
Logistics

Our logistics team carry out stock management (laptops and other IT equipment), device builds and asset management for our clients.

20400 sectors icons_Partnership w
Project management

Our team handles every aspect, from concept to creation, including technical builds, configuration, testing, security, patch management, anti-virus and system monitoring.

20400 Cyber Security icons_cyber security solutions w-1-1
IT security

From patching to regular updates, daily backups and more. Our IT security service protects your people, data and IT infrastructure around the clock to strengthen your cyber resilience.

20400 Transition icons_We build solid relationships w
Client Engagement

Each Bluecube client has their own Client Engagement Manager who handles any request. They’re your main contact for feedback, and regular service reviews and to maintain your technical road map.

Your strategic partner

No matter whether you need a fully outsourced IT service, or just a helping hand to get an internal IT project over the finishing line, use Bluecube as your strategic business partner.

So if you’re looking for a cost-effective IT partner that’s straight-forward and hassle-free, enquire today.

IMG_6985_high_rescropped
Benefits of IT supportBenefits of IT supportBenefits of IT support
IT support benefits IT support benefitsIT support benefits

The benefits of outsourced IT support London & Milton Keynes

We go beyond the standard cover many MSPs offer (of 9am-5pm, Monday to Friday), we’re flexible and operate a ‘follow the sun’ model.

Dedicated Client Engagement Manager, your go-to person from Bluecube who will provide strategic input and proactive advice, and your point of escalation. We build long-term client relationships, we understand how your business works and have dedicated teams that know your systems inside-out.

This guarantees that you’re always dealing with skilled engineers who know and understand your IT systems.

Bluecube help organisations improve their IT performance, build cyber resilience and offer reliable infrastructure to work faster, smarter and more efficiently. We’re proactive, forward-thinking and committed to your success.

bullet
Available 24/7, 365 days a year
bullet
Proactive IT partnership & cost-effective
bullet
Dedicated client and sector service desk teams
bullet
Efficient ticket response time and completion times
bullet
Future-proof your IT to align with growth and goals
IT service desk performanceIT service desk performanceIT service desk performance
On-site & remote IT help deskOn-site & remote IT help deskOn-site & remote IT help desk

Our IT service desk performance

Our performance metrics place us in the top 5% of Managed IT Services Providers in the UK

Put an end to inconvenient downtime and the constant frustration with your work’s IT equipment by outsourcing your IT to a managed service provider with an excellent response time. As one of the leading MSPs in the UK, we will resolve IT issues and problems effectively whilst improving efficiency for your business. Delivering truly tailored IT solutions with outstanding customer service, 100% of the time.
counter-icon-clock
0 %
of tickets responded to within 15 minutes
group
0
Average client feedback score
counter-icon-clock
0 %
tickets resolved in under 8 hours
Bluecube_ekco logo RGB_blue_400px
IMG_7375_high_res cropped
IMG_6765_high_res cropped
IMG_6948_high_res cropped
Partners & accreditationPartners & accreditationPartners & accreditation
Accreditation & partnersAccreditation & partnersAccreditation & partners

Our partners & accreditations

BSI ISO27001
cyberessentials_certification mark_colour
9001 CMYK White (sml)
14001 CMYK Tick
Google-Partner-logo-badge
n-central
Microsoft-Logo
dell_partner
Watchguard-01

Award-winning IT support company

x3 Winner – SME MK & Bucks Business Awards 2022 of Best business in Milton Keynes BID district, High growth business of the year & Overall winner

(#9) Recognised as one of the top 10 in Top SME Apprenticeship Employers for 2023 (recognised by the government for an outstanding commitment to apprenticeships)

Finalist - High Growth Business of the year a the SME National Business Awards 2022
IMG_7138_high_rescropped

What our customers say about us

Delivering excellence in customer service, 100% of the time

With 35 Google reviews and counting, we’re exactly what our clients need us to be: results-driven, reliable, flexible and strategic. Don’t just take our word for it, hear from the businesses in London, Milton Keynes and beyond that we’ve helped.

CEO at The Brain Tumour Charity

Sarah Lindsell

They’re life-giving for us. They’re the most important thing that we have. If you turned it off, we’d be really stuck.

Deputy Director at MK Gallery

Kate Chadwick

Bluecube’s delivered good service over a long period of time – over and above.

Chief Operating Officer

Lucy Palfreyman

Bluecube care about you as a client, having the right IT solution for your needs.

Your go-to IT team

With over 20 years’ experience in managed IT services in Milton Keynes and London, our team have the expertise and knowledge to deliver support to small or medium-sized businesses of 10-2,000+ employees or work with an internal IT team.

We’re your IT department, or an extension of an existing team – whether you need on-site and/or remote IT support.

IMG_6862_high_rescropped

Why work with one of the UK’s leading IT support companies?

As a leading IT support company in London and Milton Keynes, we don’t sit and wait for things to go wrong before we fix it, we offer 24/7, year round proactive business IT support with a customer-centric approach.

Human first approach

Delivering the best IT support service, built on productive client relationships. We know your systems as we have dedicated teams and assign you a go-to person.

Future proofing

We look at where your technology infrastructure is, and where you’d like to be, and make recommendations that prepare you for the future and align with your business goals. We don’t adopt a one-size-fits-all approach.

Keeping you safe, around the clock

We’re accredited cyber security experts qualified to design, build and manage your infrastructure and protect you against cyber threat, 24/7.

Strategic partner

As your strategic IT partner, we help secure your systems, streamline processes, and meet compliance requirements.

Scalable model

We can grow with your success due to our large team and extensive experience and knowledge in this field.

How to find us

Our UK offices are conveniently located in both Central London and Milton Keynes, ideally placed to enable our team to respond quickly to the IT support needs of the UK’s top businesses in the capital, the Midlands, and across the nation.

Bluecube Technology SolutionsGlobal HQ
Norfolk House
106 Saxon Gate West
Milton Keynes
MK9 2DN

 

Bluecube Technology SolutionsLondon Office
109 1st Floor
330 Holborn Gate
325-332 High Holborn
London
WC1V 7QH

 

 

IT Support London & Milton Keynes FAQs

We’re an award-winning IT support company in Milton Keynes and London. Since 2003, we’ve been one of the UK’s leading managed service providers, making people’s lives easier, more connected, organised and secure.

We deliver IT support with a human first, relationship-driven approach, helping organisations improve their IT performance, securely. We offer tailored IT solutions with a strategy that’s right for you whilst giving outstanding customer service. We’re an MSP that listens first without preconceived ideas, and our engineers don’t stick to a script.

We immerse ourselves in your world, your challenges and infrastructure. Whenever you need us, our team work effectively to find rapid, lasting solutions to problems so that you can focus on growing your business.

Our core top-level service offerings are IT support, cyber security, IT infrastructure management and IT strategy.
Yes, we’re a Tier 1 Microsoft Certified Partner, and hold three ISO accreditations (ISO 27001, ISO 14001 and ISO 9001) and we are also Cyber Essentials and Cyber Essentials Plus certified.
Yes – we operate a ‘Follow the Sun’ model, which means we provide year-round support via our 24/7 remote service desk. Our IT engineers are always available to help.

We have two UK offices, located in London and Milton Keynes allowing for full coverage of the UK. Our central London office is ideally located in Holborn, close to Chancery Lane tube station, allowing us to support businesses across the city of London and the surrounding boroughs.

Our central Milton Keynes office is our global HQ and provides 24/7, year-round support to all clients with the assistance of our international offices and teams in the US (Boston) and in Cape Town, South Africa. All our offices enable us to provide onsite and remote IT support to businesses across the world, facilitated by our ‘Follow the sun’ model.

We provide IT support for businesses across the UK, Ireland and rest of the world with our 24/7, 365 days a year ‘always on’ service. Our remote IT service desk can assist your business no matter its location and where required, we can also provide on-site support carried out by our team of field engineers.

IT support blogs