Upon completion, you will gain a nationally recognised and accredited qualification alongside full QA training. We support you through the Level 3 qualification, and if you’d like to further your education, we can support you all the way through to Level 7 (Masters-level).

We have an in-house trainer that provides our apprentices with ongoing soft skills training which covers interpersonal skills, telephone skills, communication, teamwork and more. 

DiSC stands for Dominance, Influence, Steadiness and Conscientiousness; the four main personality profiles outlined in the DiSC model and assessment. We provide in-house DiSC training that allows our apprentices to gain a deeper and better understanding of themselves and others. 

We also provide emotional intelligence training for all our apprentices. Why is this important? It allows us to better understand one another and also increases self-awareness. Also, it provides an integral foundation for our engineers working on our service desk, as well as helping them function within a large company.

For our ICT apprentices, the career opportunities and chances for progression are endless. Your role will involve remotely creating and deactivating users and providing technological solutions to our clients.

Typical job roles after completion include an IT Service Desk Engineer (with a progression/ training plan and salary guide to moving from 1st Line, 2nd Line to 3rd Line), or roles within cyber security and crisis response, UAM and Builds, On-Site Client Support and, in the future, the potential to move into Projects.

Learn more about Bluecube Academy's journey so far.