Our approach to managed IT support

Delivering truly tailored IT solutions with outstanding customer service 100% of the time

Since Bluecube's story began in 2003, we've grown consistently year on year. At our Milton Keynes office, we now have a team of over 200 professionals, supporting 130+ clients (and nearly 20,000 users) 24 hours a day, 365 days a year.

IT support
that's always there to help

clients engaging with new technology

Proactive partnership

A trusted IT partner

Our approach at Bluecube, now part of the Ekco team, is supportive, honest and transparent, creating IT solutions that work for you. With the proper IT infrastructure and technical support, you can minimise downtime, boost protection, increase agility and become more competitive as a business.

We put you first

Whether you're looking to improve business focus, elevate efficiency, improve decision-making or eliminate vulnerabilities, we put our time into developing solutions personalised for your business. Our mission is to deliver a better service than you've ever experienced before. With our performance metrics placing us in the top 5% of UK Managed Service Providers, we remain committed to cultivating strong client relationships, taking full responsibility for your IT.

Your dedicated client engagement manager will work closely with you every step of the way. They get to know you, your organisation, your culture, the way you work, and your infrastructure like the back of their hand.  Together, we look after your entire business ecosystem – not just the technology.

it helpdesk in our mk office
Empowering innovation Empowering innovation Empowering innovation
Empowering innovation Empowering innovation Empowering innovation

Empowering innovation

Overcome obstacles easily

Innovation is about overcoming obstacles, and reimagining processes and technologies —sometimes from the ground up. By exploring new ideas and addressing challenges, we stay on top of our game so that you can stay on top of yours. 

We help you innovate to drive performance 

Maintaining your IT infrastructure, security and IT support is essential to day-to-day operations and to do this, we bring to the table our industry insight, expertise, and experience. We look at where you are, and where you'd like to be, and make recommendations. We also invest time and energy into strategic thinking, exploring new ideas and asking "What if?" to help you innovate your IT operations and systems.

Quality & availability Quality & availability Quality & availability
Quality & availability Quality & availabilityQuality & availability

Focus on quality and outcomes

Quality over quantity

We work closely with organisations eager to compete, collaborate and grow. We can deliver a truly tailored IT support service, supporting you in the best possible way. We recognise that all companies are different in terms of size, sector and operation, yet to continuously innovate, we look to the future — exploring new ideas to help you achieve your goals.

We are always here for you, 24/7x365

IT support is available whenever and wherever you need it: on the phone, in person, and via Lighthouse – our online service portal. We ensure your IT infrastructure works and continues to, ensuring a hassle-free experience. Bluecube delivers IT that continues to work for you, keeping on top of everything, whether this be IT monitoring, managing, maintaining, updating and repairing.

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of tickets responded to within 15 minutes
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Transparency Security Transparency Transparency
Security Transparency Security Transparency Transparency


We keep you safe

Talk to us if you are anxious about IT security, need a knowledgeable team to remedy your cyber security issues, or need help getting back up and running when things go wrong. We offer a full cyber recovery service.

As experts in cyber security, we can design and build your infrastructure to be secure, before managing, maintaining, monitoring and keeping your network and systems up to date. Our smart backup services provide added cyber resilience, keeping you, your business, your people and your data safe, secure and protected around the clock.

No hidden surprises 

There are no hidden surprises in our policies or added costs. Our quotes detail every single service charge. You can also view your IT estate and billing information at any time, plus you can always view the status of Service Desk tickets via Lighthouse – our secure online service portal. 


Client stories

bluecube team helping businesses in the UK and overseas


Needed reliable IT provider

Long-term relationship provides the support Milton Keynes arts centre needs as it rebuilds its business.

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it partnership

The Brain Tumour Charity

Partnership built on trust

A partnership built on trust is life-giving for fast-growing charity.

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it support engineer

Paul Hamlyn Foundation

Valued communication approach

Knowing that its IT partner understands what they are trying to do is very important.

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Bluecube IT support engineer smiling



'Faith restored in ICT support providers', says professional adult education institute, IRRV.

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