Birmingham & West Midlands

IT support in Birmingham & West Midlands

We deliver round-the-clock IT Support services. Plus, a portfolio of IT infrastructure, IT security and cloud management services to keep your IT system working as it should. Find out how our IT Support Services in Birmingham can ensure your business succeeds.

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Our Birmingham IT Support Services can transform your business

Birmingham IT Support Services

 

Having IT Support issues while trying to run your business is extremely challenging. These issues could be old IT systems or a lack of confidence over your IT security in Birmingham or the wider West Midlands area.

Fully managed IT Support services in Birmingham can rejuvenate how your business operates.

With the right IT services, our team can remove any needless stress and allow you to focus on other crucial aspects of your company. This is why expert tech support team can help to increase your time working and profits.

Birmingham is not only a hub of business in the West Midlands but the whole of the UK. Our fully managed IT Support Service is ideal for businesses in Birmingham and across the West Midlands. If you’re operating across the Midlands, our remote IT support team at Bluecube can offer professional and detailed support to suit your business. Because our specialist IT technicians can support and manage all your company’s IT needs.



Birmingham IT support

Bluecube IT Support - What Do IT Service Providers Offer?


We are a local IT Support provider in Birmingham that services companies within the area of Birmingham and across the West Midlands. Whether you're a small, mid-size, or large company, our team can help. Every business has technology needs. These demands will change and increase as your company grows. Our IT engineers can provide specialist tech support now and to help you plan for the future.

As a company, we are a Tier 1 Microsoft Partner and Cloud Service provider, as well as ISO27001 certified. This means we can provide you with cost-saving subscriptions and cloud solutions bespoke for you. But what makes our IT service stand out is three factors: 24/7 IT helpdesk for round-the-clock support, fully managed IT services, and cyber security management.

Location

Birmingham

Field Engineering

Edmund House
12-22 Newhall St
Birmingham, B3 3AS

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bluecube office space

24/7 IT support

At Bluecube, we offer round-the-clock, in-person and remote IT Support in Birmingham. You can always reach out to us with any IT problems or queries. This includes 24 hours a day, 7 days a week, 365 days a year.

We offer a call-out service where our field engineering team will visit your premises to provide the needed IT solution. As well as by phone and via our exclusive service portal Lighthouse.

IT Support needs to be 24/7 because IT doesn't sleep.

24/7 remote monitoring of clients’ IT infrastructure
IT service desk always available to answer questions and resolve IT issues
Tech support on-site and remote IT support in Birmingham
Field Engineering

Our partners

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24/7 it helpdesk, supporting Birmingham businesses

Managed IT support services in Birmingham

Managed IT support for Birmingham businesses

Even in the same industry, every business is different. That is why IT Support should be tailored to your company's specific needs.

We will help create or adapt your IT infrastructure to optimise how you operate. Our team will do this based on how your company works and what is important to your team and brand.

At Bluecube, we focus on a IT support service that is bespoke to you. Which is why our IT helpdesk performance metrics show we're in the top 5% of UK Managed Service Providers.

  • User Account Management (UAM)
  • Network Operations Centre (NOC)
  • Security Operations Centre (SOC)
  • Cloud computing provision and management (Azure, Office, Google, AWS)


Cyber Security Management

At Bluecube, we provide IT security in Birmingham and for businesses located across the UK - for every aspect of your business, not only your online presence. Consequently, we provide you with your own Client Engagement Manager (CEM), who will be your primary and dedicated point of contact at Bluecube.

We will learn about your organisation and the way your team operates. This way we can provide bespoke cyber security services that fulfil the exact requirements of your business.

  • Backup
  • Patching
  • Anti-Virus
  • Disaster Recovery


Looking For Managed IT Support in Birmingham?

Birmingham is one of the most vibrant and innovative cities in Europe, not only in the UK. It’s the second-largest city in the UK and is the heart of the West Midlands. Birmingham has world-renowned universities, which is a reason why it's one of the most innovative parts of the UK.

Birmingham is currently receiving billions of pounds worth of investment in the city’s economy. This has led to Birmingham seeing the fastest growth in business numbers in England. As well as the second-highest number of employees and business start-ups in the country.

As a company grows, how it uses its IT systems becomes essential for its future. From small businesses to large multinational corporations, Managed IT Support is something that all industries will benefit from. Here at Bluecube, our team can modernise your processes and bring in the latest technology services. But what are the managed IT services that we provide? And, how can we transform your business?

Managed IT Services in Birmingham


We offer bespoke IT solutions no matter what industry you operate in, no matter whether you're in healthcare, retail, finance or something else entirely. With a fully managed IT service provider, your team will be able to work with more efficiency and effectiveness. With the support of specialist IT technicians, you can transform how your business operates. As part of our tech support services in Birmingham, you will have a personal IT Director, known as one of our Client Engagement Managers. This is someone who can offer expert IT strategic guidance. As well as an expert who will always be available to discuss your IT infrastructure, offer advice and support.

Cloud Services in Birmingham


Modern Birmingham businesses need secure access to their IT systems and data at any time in any place. Bluecube's specialist team can offer this with Cloud Services and cloud technology (Azure, Office, Google, AWS). Having an expert cloud services provider lets you unlock many IT benefits. Bluecube can help connect your team of staff from anywhere in the world. Allowing you to transform how your employees are able to collaborate and communicate remotely. Cloud Services let you guarantee connection across your company and get the most out of your IT.

IT Security in Birmingham


A massive factor for any business is its cyber security. As time goes on, cybersecurity has become essential for all businesses. Think about how much your company relies on its data. If you rely on the valuable stock in a warehouse, you would invest in security such as CCTV. When you rely on valuable online data, IT security is essential. Our Birmingham IT security team stays ahead of the game so that you will stay protected from any cyber risks or threats for years to come with our IT security service.

Looking for a new IT Support Provider in Birmingham? Get in touch today for more information on our services


Managed IT Services in Birmingham


A managed IT service provider will remotely manage a company’s IT infrastructure and end-user systems. At Bluecube, we do this with proactive support services to discover any potential issues before they damage your business. As an IT service provider in Birmingham, we work on a subscription model that provides bespoke IT services.

Our managed IT services in Birmingham can transform a business. They support business growth and can install a dedicated IT infrastructure. It’s cost-effective as you don’t need to invest in new equipment or increase staff numbers. Using an IT service provider gives you a foundation to continue building on, while also preventing any downtime from IT problems.

Cloud Solutions Birmingham


Cloud services allow you to connect your team, wherever they are. Cloud services provide an easy way to access your business’s applications, data and resources. You don’t need to invest in in-house hardware and equipment, our cloud solutions in Birmingham are cost-effective. Businesses will use cloud services such as Azure, Office, Google or AWS every day. Whether they’re checking emails or collaborating on documents, utilising cloud solutions is essential for business growth.

At Bluecube, as a provider of cloud services in Birmingham, we can migrate all your services and data to the cloud. Our team are experts at developing an effective cloud management strategy. This allows us to migrate and manage all your data in a highly beneficial way for your business.

Our cloud services in Birmingham work on an affordable subscription basis that includes industry-leading cloud security in Birmingham. This includes 24/7 monitoring every day of the year. We also include multi-factor authentication (MFA) to ensure your data is secure. MFA requires a minimum of two pieces of evidence, such as passwords, to prove someone can access your data.

IT Security Birmingham


Effective IT security is about finding the right cyber security strategy for your business. The right network security will differ from business to business, but it should always protect your data. This means restricting unauthorised access to your company’s applications and cloud storage.

Our Birmingham IT security team ensures your business is protected by monitoring your IT infrastructure 24/7. This gives us the ability to spot issues before they affect your business. At Bluecube, we believe the best cybersecurity is proactive and seeks out areas that need improvement. From upgrading anti-virus software to implementing different processes for staff, we aim to keep your business’s IT infrastructure protected at all times of day and year.

Another way to ensure your business is 100% protected is through our cloud backup and disaster recovery services. This involves strategic planning for a significant event that could dramatically affect your business. The aim of back up services and disaster recovery strategies is to enable your company to continue operating with minimal disruption. Sometimes this isn’t always possible. But if you implement the right cyber security recovery plans, you can resume essential work quickly without the loss of crucial business data.

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