Medical Research Network (MRN)

Strategic IT partnership

IT support engineer supporting clients with their it infrastructure


Proactive MSP (Managed Service Provider) partner enables medical communications provider to accelerate future growth.

Main challenge

Medical Research Network (MRN) is a market-leading specialist in community based trials to the pharmaceutical industry providing Home Trial Support; Site Professional Support and Bespoke services.

MRN’s biggest challenge, and opportunity, is growth. The company has been growing by over 30% a year since 2006, and is to continue this level of service for the foreseeable future.


"We have a major reliance on our IT environment to support our growth plans."

Our solution

Bluecube provide MRN with global 24/7 IT support, looking after the needs of 180 employees, plus a workforce of nurses in the UK, US, Spain, Germany – with plans to open other global offices in the next few years.

As a company that operates internationally, MRN requires the same level of IT service everywhere, with a consistently high standard of IT infrastructure and support to serve the needs of a growing and increasingly diverse global employee base. Today, Bluecube look after all the IT Infrastructure and IT Support, including telephony, hardware procurement and software licencing for MRN.

"Bluecube’s a very important part of our foundation for growth."

Simon Mouncer, MRN Vice President - Finance

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