100% care about relationships
'Faith restored in ICT support providers', says professional institute, IRRV.
The IRRV (Institute Of Revenues Rating & Valuation) - a leading professional institute in London - regularly experienced serious operational disruption, where people working remotely couldn’t log onto the ICT system, access their emails or files.
With the pace of technological change, the IRRV realised it wouldn’t be able maintain the level of skills required in-house. The Institute decided to look for and outsource its ICT to a new managed services provider (MSP) that would be responsive, know what it is doing, and deliver on its promises.
"We have flexible hours. A lot of our users work remotely and may need help at 11pm, because that is when they are working. We need an IT company that is truly 24/7."
Bluecube firstly fixed the serious IT infrastructure issues the IRRV were experiencing by putting in place a highly reliable ICT system.
Once in place, a highly responsive IT support service, with people on the end of a phone who could deal with any serious issues around-the-clock – proving the IRRV with a fully outsourced IT service.
Client expectations are met
'Great to find an IT provider that we can build a genuine partnership with', says beyond-profit recruitment specialist.
Paul Hamlyn Foundation
Valued communication approach
Knowing that its IT partner understands what they are trying to do is very important.
Needed reliable IT provider
Long-term relationship provides the support Milton Keynes arts centre needs as it rebuilds its business.
Medical Research Network
Strategic IT partnership
Proactive MSP (Managed Service Provider) partner enables medical communications provider to accelerate future growth.
The Brain Tumour Charity
Partnership built on trust
A partnership built on trust is life-giving for fast-growing charity.