Cambridge

IT support in Cambridge

We deliver round-the-clock IT Support services. Plus, a portfolio of IT infrastructure, IT security and cloud management services to keep your IT system working as it should. Find out how our remote IT Support Cambridge Services can ensure your business succeeds.

bluecube mission wall in our open plan office

It is almost impossible to operate as your Cambridge-based business while dealing with IT issues. This could be due to old IT systems or a lack of IT security. At Bluecube, we offer fully managed IT Support services that allows you to stop worrying about your IT and focus on different areas of your company. This will allow you to grow quickly and increase your profits. Bluecube’s tech support can help transform your Cambridgeshire business processes and improve your day-to-day procedures.

Cambridge is a vibrant and innovative part of the UK. Known for the world-famous University of Cambridge that dates back to 1209. It features colleges such as Kings and Trinity, which was founded by King Henry VIII. Cambridge is a place where exciting new businesses are consistently being created by intelligent and innovative minds.



Cambridge IT support

Bluecube Remote IT Support - What Do IT Service Providers Offer?


As a company, we are a Tier 1 Microsoft Partner and Cloud Service provider, as well as ISO27001 certified. This means we can provide your business with cost-saving subscriptions and cloud management solutions bespoke for you. But what makes our IT service stand out is three factors:

Location

Cambridge

Field Engineering

Wellington House
East Road
Cambridge, 
CB1 1BH

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bluecube employees spending break in chillout space

24/7 IT support

We provide round-the-clock tech support in Cambridge. So, you can always reach us to ask any IT questions and we can provide expert solutions.

Our IT helpdesk operates 24 hours a day and 7 days a week. Whether it’s in-person, by telephone, or through our exclusive service portal Lighthouse. We want to provide remote IT Support day and night because IT doesn’t sleep, so neither do we.

24/7 remote monitoring of clients’ IT infrastructure
IT service desk always available to answer questions and resolve IT issues
On-site and remote IT support and tech support
Field Engineering

Managed IT services


No two businesses are the same. Neither is any business’s IT infrastructure. This is why we provide bespoke IT Support that we base on how your company works and what is important to your brand.

We focus on providing the support that revolves around your business’s requirements. This is how we offer a more comprehensive IT service than anyone else in the industry. We can prove this as our IT helpdesk performance metrics show we’re in the top 5% of UK Managed Service Providers.

User Account Management (UAM)
Network Operations Centre (NOC)
Security Operations Centre (SOC)
Cloud provision and management

 

IT security management

At Bluecube, we provide IT security for everything in your business. This is why as part of our service we provide you with your own Client Engagement Manager. They’re someone who you can discuss your IT security needs with. This way we can provide bespoke IT security management that is the right fit for your company.

Backup
Patching
Anti-Virus
Disaster Recovery

Our partners

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open plan office with 24/7 it helpdesk centre and cyber security team

Managed IT Support in Cambridge

More and more businesses in Cambridge are turning towards expert managed IT services. Fully Managed IT Support in Cambridge ensures companies have the best opportunity to grow and thrive. When your team has the support of specialist IT technicians, they can focus on their roles and increase your business profits.

As well as its prestigious university, Cambridge is also a home for exciting businesses. From industry start-ups to established companies, this UK town has a lot to offer. This includes tech companies and science research foundations. There is a wide variety of industries trading across Cambridge, from pharmaceutical companies to energy, transportation and more. No matter if it's a local business or a large multinational company, they will benefit from specialist managed IT Support in Cambridge.

With Bluecube’s dedicated remote IT support can optimise how you operate as a business. Our expert staff can help you manage the latest technology systems with tech support. But how can we help you rejuvenate your business?

IT Support Services for Businesses in Cambridge


Our specialist team of friendly IT experts will enhance how your business is able to function. Making the day-to-day routine of your staff more efficient and productive. As part of our managed service, we provide you with a personal IT Director, known as your Client Engagement Manager. They will offer expert strategic guidance and be on-hand to discuss any aspects of your IT infrastructure.

Cloud Services & Cloud Solutions in Cambridge


Supporting your data using Cloud Services is vital. With the help of an expert cloud service provider in Cambridge, you can access the transformative benefits of cloud storage. Bluecube can help connect your staff wherever they are in the world. This will increase how productive and efficient collaboration between your team of staff is. Our cloud solutions in Cambridge protect your data and ensure continuity across every aspect of your business.

IT Security in Cambridge


Analyse how much of your business is online. You rely on your data storage and the cyber security of your IT systems. If you had a warehouse full of essential goods you would hire security, such as CCTV or security guard presence. This should be the same for your company’s online presence. Use our expert cyber security services to safeguard your business from hackers. We can provide a variety of cyber security strategies and protect your business from growing online cyber attacks and threats.

Looking for a new IT Support Provider in Cambridge? Get in touch today for more information on our services


Managed IT Services in Cambridge

A managed IT service provider will remotely manage a company’s IT infrastructure and end-user systems. At Bluecube, we do this with proactive support services to discover any potential issues before they damage your business. As an IT service provider in Cambridge, we work on a subscription model that provides bespoke managed IT services.

Managed IT support can transform a business. This service supports business growth and can install a dedicated IT infrastructure. It’s cost-effective as you don’t need to invest in new equipment or increase staff numbers. Using an IT service provider gives you a foundation to continue building on, while also preventing any downtime from IT problems.

Cloud Security Services Cambridge


Cloud services allow you to connect your team, wherever they are. Having cloud solutions in Cambridge provide an easy way to access your business’s applications, data and resources. You don’t need to invest in in-house hardware and equipment, the cloud provides a cost-effective solution. Businesses will use cloud services every day. Whether they’re checking emails or collaborating on documents, utilising the cloud is essential for business growth.

At Bluecube, as a cloud service provider in Cambridge, we can migrate all your services and data to the cloud. Our team are experts at developing an effective cloud management strategy. This allows us to migrate and manage all your data in a highly beneficial way for your business.

Our cloud services in Cambridge work on an affordable subscription basis that includes industry-leading cloud security. This includes 24/7 cloud security monitoring every day of the year. We also include multi-factor authentication (MFA) to ensure your data is secure. MFA requires a minimum of two pieces of evidence, such as passwords, to prove someone can access your data.

IT Security Cambridge


Effective IT security is about finding the right cyber security strategy for your business. The right network security will differ from business to business, but it should always protect your data. This means restricting unauthorised access to your company’s applications and cloud storage.

Our team ensures your business is protected by monitoring your IT infrastructure 24/7. This gives us the ability to spot issues before they affect your business. At Bluecube, we believe the best cyber security is proactive and seeks out areas that need improvement. From upgrading anti-virus software to implementing different processes for staff, we aim to keep your business’s IT infrastructure protected at all times of the day and year.

Another way to ensure your business is 100% protected is through our other offerings such cloud backup and cyber security disaster recovery. This involves strategic planning for a significant event that could dramatically affect your business. The aim of back up and disaster recovery strategies is to enable your company to continue operating with minimal disruption. Sometimes this isn’t always possible. But if you implement the right IT security recovery plans, you can resume essential work quickly without the loss of crucial data.

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