Bluecube was born out of a desire to make our clients’ lives easier — delivering truly tailored solutions with outstanding customer service 100% of the time. Our clients depend on us as their IT department or an extension of their team. We develop long-lasting relationships, ensuring their businesses are not limited by technology and their minds are not needlessly preoccupied with IT.
A Microsoft Gold Partner and a Tier 1 Cloud Solutions Provider, Bluecube has a proven track record as a Managed Services Provider, helping businesses use technology to their greatest advantage. Since our story began in 2003, we've grown consistently year on year. We now have a team of 150 professionals, supporting 130+ clients (and nearly 20,000 users) 24 hours a day, 365 days a year.
We work with you – as a trusted partner. Our approach is supportive, honest and transparent, creating solutions that work for you. With a collaborative relationship, we can explore new ideas to continuously innovate, helping you meet your employees and customers' evolving needs. With the right IT infrastructure and support in place, you can minimise downtime, boost protection, increase agility and become more competitive as a business.
Focus on Quality and Outcomes
We've always focused on quality over quantity. We work closely with organisations eager to compete, collaborate and grow. If we believe we're a good fit for you — and you for us — we can deliver a truly tailored service, supporting you in the best possible way. We recognise that all companies are different in terms of size, sector and operation, yet to continuously innovate, we look to the future — exploring new challenges and ideas to help you achieve your goals.
Empowering Innovation to Drive Performance
Innovation is about overcoming obstacles, and reimagining processes and technologies —sometimes from the ground up. By exploring new ideas and addressing challenges, we stay on top of our game so that you can stay on top of yours. Our core values are ingrained into our identity, keeping us focused and working to the best of our ability every day. We strive to be professional, responsible, commercial and generous, measuring everything we do against these principles.
Transparency - Everything We Do is Shared With You
There are no hidden surprises in our policies or added costs. Our quotes detail every single service charge. You can also view your IT estate and billing information at any time, plus you can always view the status of Service Desk tickets via Lighthouse – our secure service portal.
We Put You First
We take off-the-shelf, off the table. Whether you're looking to improve business focus, elevate efficiency, improve decision-making or eliminate vulnerabilities, we put our time, focus and energy into developing solutions personalised for you. Our mission is to deliver a better service than you've ever experienced before. With our performance metrics placing us in the top 5% of UK Managed Service Providers, we remain committed to cultivating strong client relationships, taking full responsibility for your IT.
Your client engagement manager will work closely with you every step of the way. They get to know you, your organisation, culture, the way you work, and your infrastructure like the back of their hand. Your client engagement manager is supported by a team of highly qualified engineers to fix, advise and optimise your system. Together, we look after your entire ecosystem – and not just the technology.
We Are Always Here For You
24 hours a day, 7 days a week, all year-round. IT support is available whenever and wherever you need it: on the phone, in person, and via Lighthouse – our service portal. We ensure your IT works and continues to work without a hitch.
We recognise it isn't enough to 'keep the lights on' - we deliver IT that continues to work for you, keeping on top of everything – monitoring, managing, maintaining, updating and repairing.
We Help You Innovate
Getting your IT infrastructure, security and support working well is essential to day-to-day operations. The difference we bring to the table is our industry insight, expertise, and experience.
We focus on innovation and the future, working closely with you to re-energise your IT from the ground up. We look at where you are, where you'd like to be, and make recommendations. We also invest time and energy into strategic thinking, exploring new ideas and asking "what if?" to help you innovate.
We Keep You Safe
Talk to us if you are in any way anxious about security, need a knowledgeable team to remedy your security issues, or need help getting back up and running when things go wrong.
We love technology and obsess about IT security. We know the holes that can get you into deep water. As experts in cybersecurity, we can design and build your infrastructure to be secure, before managing, maintaining, monitoring and keeping your network up to date. Our smart back-up services provide added resilience, keeping you, your business, your people and your data safe, secure and protected around-the-clock.