Lighthouse is a living product. As Bluecube evolves so does Lighthouse. We have a dedicated development team whose sole purpose in life is to make Lighthouse better.
We take on board your comments and feedback and incorporate them (well, some of them!) to make managing your IT estate and services as simple as it can be. We use the latest technology and continue to ensure that Lighthouse is the best that it can be.
An easy-to-use ticket creation service. Anything you need from us is tracked in Lighthouse.
Add and remove users from your systems. Access a full audit history of all activity.
View all the servers, PCs and laptops that we support for you.
You can update, add extra information to tickets, and include screen shots.
Access real-time information on the metrics that we use to charge you for our services.
View on-demand reports for Service Desk activity and Service Level adherence.