A managed IT service provider, also referred to as a MSP, is a third party company that remotely manages a company’s IT services, including network, application, infrastructure, end-user systems, security and more. The MSP provides ongoing support and responsible for the day-to-day operations that are critical for a business’s success.
As a businessowner or IT manager, there’s a good chance you already have a somewhat good idea of what an IT service provider is already. Managed service providers offer third party services that you can rely on, allowing you to free up time and some that time on the business, progressing it forward.
Managed IT service providers may be listed under several different service names, from managed IT services company, software as a service (SaaS), IT service provider or IT outsourcing. Essentially, these are all variations of the same type of service, although the exact requirements and offerings may differ from IT company to company. Some IT companies are more comprehensive with the packages that they can sell to your business than others.