Crisis response

Cyber incident response

person looking away from camera listening to earphones

The road to recovery following a cyber incident is unique for every client and business, but the high-level approach that Bluecube adopts is universal.

Here for you 24/7, 365 days a year.

Delivered by our crisis response team

Our Crisis Response team is fast-moving, agile and experienced in the recovery and rebuild of IT systems and environments following a cyber incident.

Bluecube has a privileged position in cyber security. We are the exclusive partner with the UK's leading cyber insurance provider, and with one of the world's leading cyber risk consultancies. We are engaged directly by the insurer to help companies who have suffered from a cyber-attack to recover their systems as quickly as possible. Our track record and capability means we consistently deliver with pace and accuracy.

As a result, we're experienced in quick deployments to minimise end user impact and recovering a business's systems as quickly as possible.

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Tier-1 Microsoft cloud solution provider

We have achieved the highest partnership status, demonstrating we're fully trained, qualified experts.

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ISO 27001, Cyber Essentials Plus & CREST

Bluecube have the gold standards in cyber security, proving we only operate to the highest security standards.

20400 Crisis Response icons_We own our own Infrastructure as a Service (IaaS) platforms w
We own our own Infrastructure as a Service (IaaS) platforms

We understand IT infrastructure and what it takes to securely manage data centres.

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UK company with over 150 engineers available & a global office network

We have offices across the world enabling local in-region delivery. We're able to deploy engineers quickly and efficiently.

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crisis response team at bluecube

Cyber incident response

Our approach

Bluecube provide outsourced IT services, including cyber security services and cyber incident response, to a wide variety of businesses and sectors, from pharma, central Government, political parties through to not-for-profits. Over 20,000 end users rely on our IT services and infrastructure daily. This means we're well-versed in migrating solutions, environments and networks to Bluecube; we are often required to rebuild IT solutions in their entirety or in part.

By the very nature of our existing clients, they require the highest security standards from an IT security provider, which is why we place security at the heart of everything we do.

Restoring your operational capacity as quickly as possible
We operate 24 hours a day, 7 days a week, year-round
Helping you future-proof your systems & mitigate IT risks
A safe and secure cyber recovery service

How we deliver our cyber response service

The route we choose will vary for each client and depends on their needs and exact circumstance.


Private cloud / Hosted desktop

Provides fast, cost-effective access to a secure IT environment to facilitate recovery.

We own and manage a highly resilient Infrastructure as a Service (IaaS) platform that enables us to build a hosted desktop (RDP, RDS, VDI) environment that supports 1,000's of users. We use this as the foundation to build on, adding client-specific software, restoring clean data into this environment and adding the fundamentals such as Microsoft Office, Outlook and more. This platform is safe, secure and protected, providing a rapid and efficient approach to incident response.


Microsoft Azure

Delivers limitless scale for larger recovery activities.

In Azure, we build a fully operational environment using the same approach as above. The only difference is using the Azure platform instead of our own IaaS. The main advantage to Azure is that it is infinitely scalable, making it applicable to larger clients as it is expensive but able to facilitate thousands of users and above.


Loan hardware

For when the cloud is not an option (e.g. due to situation, regulation or choice).

At Bluecube we have mobile platforms that we use for cyber recovery activities. We deploy a vehicle that contains a fully operating environment to the client site. Then, we either run an environment from within the van, or relocate the hardware to the client's offices.

This secure hardware, which comes with its own 4/5G and satellite connectivity, provides a platform that we can use to restore the client's IT services. From here, we build a completely segregated, secure and separate network for the client.


Office 365 provision

Provides a secure, efficient alternative to on-premise solutions in order to keep communication going.

We create an Office 365 environment to restore email services to clients that rely on a local exchange or email solution. We find that the ability to send and receive emails and communicate internally with ease is the most urgent requirement. When delivered, we can use it to integrate with any of the above solutions.


The recovery process

Discovery; understanding the technical landscape & business impact
Specific recovery tasks identified by the IR organisation or legal
Platform provision, data scrubbing environment & identifying systems to be rebuilt
Recover the environment to prior to the cyber-attack


Keeping your people, data and IT infrastructure protected

Bluecube are here for your business at all times of day and night to help recover your systems following a cyber incident or attack. Our Crisis Response team ensures a co-ordinated and efficient cyber recovery approach.

The restoration or rebuild of your operational capacity is critical; we aim to get your business back up and running as quickly as possible, ensuring that it's secure and safe.

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