Having been let down previously, beyond profit recruitment specialist, Prospectus were searching for a new IT services provider that cared about relationships as much as it did about fixing IT – a support company it could build a genuine collaborative partnership with.
Due to the immediacy of the business, Prospectus needed a reliable IT system, as well as dedicated IT services and support service to enable it to be highly responsive to clients. An important requirement was for the technology to work constantly, to be robust and secure, and flexible in terms of access – whether on-site or remote.
"I don’t think we are demanding, but we expect a lot. We expect to have a responsive IT support company."
Bluecube looks after all Prospectus’ IT requirements, including all its technology, servers and desktops – providing full account management and IT support services. It also provides third-party support, dealing with any issues on Prospectus’ behalf.
“Bluecube meets and quite often exceeds, our expectations. Therefore, great value, but impossible to assess.”