Main Challenge

Costello Medical is a fast growing medical communications and health economic services provider to the healthcare sector.

Supporting clients in the highly regulated healthcare industry by ensuring confidential and highly sensitive data’s secure is critical.

"Our clients expect very high rigour in terms of our IT security and IT management."

Bluecube team discussing IT services with Costello Medical

Our Solution

Bluecube provide 24/7 global IT support for Costello Medical, looking after the needs of 170 people working from its offices in the UK (Cambridge, London & Manchester), and abroad in Singapore, Shanghai and Boston (USA).

Costello Medical wanted an MSP (Managed Service Provider) that did more than simply respond to its IT needs. It wanted an IT partner that viewed them as a business, evaluated and anticipated future needs and shared expertise. And, to deliver IT infrastructure that kept up with the demands of a rapidly growing global business.

Today, Bluecube provide a full IT support service, including managed IT infrastructure, strategic support and guidance, IT help desk and project delivery.

"Ultimately there's that classic metric of, ‘Would you recommend to a friend? I would. I can’t say that for any other MSP."

William March

Head of MedTech and acting IT Manager

The Bluecube team delivering reliable IT support for Costello Medical