Sep 30 4 min read
Why You Need To Hire an IT Support Company
2020 has been a year of uncertainty for all business. When business is uncertain, smart companies will look to save costs and improve the entire business’s infrastructure. This is why many business owners are looking to restructure their departments. One area where this is common is in IT.
By bringing in dedicated and proactive IT support, you can grow and scale your business within your budget. Even within such a challenging year like this one. As an SME owner, you will often hear about how managed IT services will save you time, money and improve your security. While this is true, at Bluecube, we want to focus on the details of how we can improve your business and increase your profits.
And that’s what we’re going to explore in this blog. One of the biggest benefits our team offers is the opportunity to design your infrastructure to support your growing organisation.
This is how our expertise can help you to transform and grow your business:
Managed IT Services That Innovate
We understand that your business encompasses many moving parts. IT is going to be a large part of any company that wants to grow, but, it will not be the only important department. With our IT support, you can focus on other areas of your business knowing that your IT will constantly be innovating and supporting the rest of your staff. So, how do we do this?
IT infrastructure is the components of your IT environments, such as hardware and software, network systems, and data storage. Without a reliable and innovative IT infrastructure, growing as a business is going to be a difficult challenge.
At Bluecube, our team are experts in the latest tools, software, and security solutions in the IT industry. This is something that isn’t possible without dedicating your entire working day to building a robust IT infrastructure.
We can project manage every aspect of your infrastructure, from the initial design stage to when it goes live. This includes the technical build and configuration stages, testing and security, patch management, system monitoring, and anti-virus and cybersecurity.
As part of our managed IT services, we also offer infrastructure management. This involves our operations team ensuring all your IT system and administrative needs are met. We will monitor your users and network, providing support where necessary, and maintain your IT infrastructure. Here are some of the services we include as part of infrastructure management:
- User Account Management
- Network Operations Centre (NOC)
- Security Operations Centre (SOC)
- Cloud provision and management
An example of the IT Support we provide is proactive remote monitoring. IT issues can cause problems at any time which will affect your profits, so dealing with these issues is essential. That’s why our team will monitor your business’s IT systems to keep track of any risks and prevent them from ever affecting your company.
If a problem does occur, you don’t have to wait for an IT engineer, we will instantly fix any issues remotely, with minimal disruption time. We deliver IT support 24/7. Whenever and however you need it; on the phone, in person, and Lighthouse – our exclusive IT service portal.
Our team will work with you to ensure that all your demands are met, so you can scale and thrive as a business, no matter your industry. But we understand, when you expand any company, there are risks, especially with rapid growth. To protect the future of your business as you develop, you need to have an IT infrastructure that grows alongside you and aids you in this growth.
One of the most important ways we do this is with bespoke plans for your business. These plans will change as your goals and projects do, so you’re always supported throughout your business’s growth. Whenever we design and build an IT infrastructure, we explore every detail of a business. The applications you use, plans for growth, data requirements, number of users and more. This is how we deliver a bespoke, solution-agnostic IT infrastructure purpose-built for your business.
Assist In-House IT Departments
At Bluecube, every client we work with is different. Some have in-house IT departments and some are completely outsourcing their IT. Whatever the case, our team puts together a bespoke strategy and plan to fit the business’s needs.
When a company has an in-house IT department, we will work with IT leadership to understand the goals of the business. As an IT service provider, we will then advise on the next steps to take to reach these goals. If it’s growth, our team will research and plan how to complete the project in the most efficient and innovative way for our client.
Our IT service providers will advise your in-house team on the overall IT strategy of your business. Communication is key and so is sharing knowledge. Our outside IT expertise can offer a new perspective on how to design an infrastructure optimised for business growth. By working with your business’s IT leadership, we can understand the goals of your company and better implement a plan to achieve them.
Your Business is the Focus
So much of your business’s growth is reliant on a robust IT infrastructure. To ensure your company expands efficiently, you need an IT service provider you can rely on. Our team will work with you, throughout any of your projects, to ensure you can smoothly adapt and grow as a company.
Our team is at the forefront of the latest technologies and systems, which is how we provide regular expert IT strategy reports and advice. This gives you the best opportunity to innovate your business efficiently and without any unforeseen problems.
Your IT infrastructure should be reliable and secure. But it should also be designed with the goals of your business as its focus. This includes future needs and challenges your company will face as you continue to grow. Our proactive approach to future goals, as well as obstacles, is what makes Bluecube’s IT support stand out in the industry. We will work with you to evaluate and anticipate future requirements, so you can continue to evolve without encountering any roadblocks in your way.
Every industry is different. And each business within their industry will be unique as well. There will be unique risks and vulnerabilities associated with various industries and projects businesses undertake. That’s why a smart company will look for proactive IT support. At Bluecube, we will not only manage the cybersecurity risks you face, but we will also ensure your infrastructure can cope with rapid growth. Whatever your business or industry.
We also understand that as you grow, we need to adapt as well. This is how we will keep on delivering the excellent services that have supported your growth. As you expand, we will increase our staff capacity to maintain the level of service you need.
Contact Us Today
Wherever your business is and whatever industry you’re in, you can expect the same high-quality service. To find out more, get in touch with our team today: